Terms and conditions of acceptance

The delivery to Images 2 Prints (The Company) of any film, file, artwork or other photographic material together with instructions therefore shall constitute an order by the customer upon and subject to these Terms and Conditions of Business. The Company shall accept the order as we start to process it.

The customer is deemed to authorise the company to process the order without regard to potential or actual copyright in any film, document, literary work or photograph governed by the Copyright, Designs and Patents Act 1988 or any statutory modification or re-enactment there-of and the customer shall indemnify the company against any breach of such copyright or matters relation thereto. All film and other photographic material deposited with the company by the customer shall be regarded as the property of the customer who shall act in all dealings with the company as principal and not as agent.

Unless otherwise specifically agreed in writing by the company, all work must be paid for at the time an order is placed and at the company's rates at the time. In the event of payment being deferred the company shall have the right to exercise a general lien on all films and prints belonging to the customer until all sums from that customer have been paid in full.

The company reserves the right to refuse an order and/or to destroy any material where such materials are obscene, potentially libellous or contrary to the company's policy.

Whilst taking every reasonable care to maintain high standards throughout the company is unable to accept any liability in respect of loss or damage to the film or prints entrusted to the company's care. In the unlikely event of any processing failure or damage to a clients goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any processing charges paid. No liability will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage. Any such Insurance covers for such materials shall then be subject of agreement between the customer and the company. Without such agreement the company will not accept liability beyond the cost of replacement materials.

On completion, processed materials will be made available for collection or delivery as specified. All carriage and posting is solely at the customer's own risk.

Processed material not accepted by the customer, must be returned to the company within 14 days of delivery, or collection by the customer. Work which is so returned on grounds of individual colour taste will be charged at the normal rate, if found to be within the company acceptable limits having agreed to variations in photographic materials used. All sizes quoted are approximate.

Colour faithfulness to original work is always subject to the materials used. Whilst we only use the highest quality materials, this can cause changes in colour gamut reproduction, we do however try to keep these changes to a minimum. Where a close colour match is required a sample of the required colour must be supplied with the initial order. There is no guarantee of perfect colour matching for print repeats.

Whilst we endeavour to adhere to turn around times, we do have to service the equipment on a regular basis. This is to maintain the quality of images in which we pride our ourselves. This can cause 10px delays in our service, and we try to advise when possible of such delays.

All prices are quoted for our normal service times, if you require a faster service it would be subject to the surcharges as outlined below.

Next Day 50% - Same day75% - Within 2 hour100% (all subject to time availability)

All carriage for orders will be charged at cost value, and we have the option of 1st Class post, Next day Special Delivery, or for larger orders via TNT Courier.

Cash with order. All prices are exclusive of V.A.T. For customers with account facilities terms are strictly net monthly. Any account not settled within this period will be subject to a 2.5% per month surcharge on the overdue account.

Chas Halsey for Images 2 Prints


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